Returns & Exchanges

At FRE, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the unworn items with original tags still attached into the original shipping bag or a secure box of your choice.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

  • 4.
    Drop Off and Track

    Leave your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your refund.