Returns & Exchanges
At FRE, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn items with original tags still attached into the original shipping bag or a secure box of your choice.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your refund.